Flagship · Lead Systems

The job is gone before you call back.

Every missed call is a competitor's next customer. Neon Harbor's Lead Systems capture, qualify, and respond to every lead you miss — in English or Spanish — in under 30 seconds. Built for service businesses that can't afford to lose the next job.

The problem

You're missing 1 in 4 calls.

1 in 4 calls go unanswered.

After hours, that climbs past 60%.

Customers don't wait.

They scroll down and call the next number on Google.

Speed-to-lead beats price.

By the time you call back, the job already belongs to someone else.

What we built

The system your phone already needed.

AI Lead Capture

Missed call or web form → AI classifies the lead (service type, urgency, language, intent) in under 5 seconds.

Bilingual SMS Auto-Reply

Your customer gets a personal text in their language within 30 seconds. Spanish or English, auto-detected.

Two-Way Conversational AI

Gathers address, timing, and problem details. Books the job — or escalates to your cell if it's an emergency.

How it works

Six steps, under 30 seconds.

  1. 1

    A customer calls. You're on a job. Three rings later, the call rolls to the AI — no change to your existing line.

  2. 2

    The AI captures the lead in under 5 seconds. Caller ID, timestamp, and full voicemail transcription with intent.

  3. 3

    Within 30 seconds, the customer gets a text — in their language, tuned to ask the right questions for your trade.

  4. 4

    The AI has a real conversation. Address, problem details, preferred time. Bilingual throughout.

  5. 5

    Routine → booked. Emergency → your cell. You only get pinged for the calls that need you right now.

  6. 6

    Everything is logged. Lead, conversation, status, and value in your Google Sheet, with a revenue report emailed every Friday.

In practice

Real conversations.

Routine — English

Hi Mike — thanks for calling Sunrise Air. Sorry we missed you. Are you reaching out about AC repair, install, or maintenance?
AC repair. Not cooling at all.
Got it. What's the property address and a good window tomorrow — morning or afternoon?
1240 NW 23rd Ave. Morning works.
Booked you for 9–11am tomorrow. Confirmation text incoming.

Emergency — Español

Hola María, gracias por llamar. Vemos que necesita ayuda — ¿cuál es el problema?
Hay agua cayendo del techo de mi baño.
Eso es una emergencia. ¿Dirección y teléfono de contacto?
850 SW 8th St. 555-0142.
Avisando al dueño ahora — le llamará en menos de 5 minutos.
Trade-tuned

Tuned for your trade.

A "no AC at 11pm" call doesn't sound like a courier quote. Our AI asks the right questions for the business you actually run.

HVAC

Emergency detection for no-AC and no-heat calls, routed straight to your cell.

Plumbing

Active-leak triage and photo capture with trade-specific qualifying questions.

Courier & Same-Day Delivery

Pickup, drop-off, package type, and urgency captured in under 60 seconds.

Property Management

Unit number + issue + photo; routine to the maintenance log, emergencies to on-call.

Commercial Cleaning

Square footage, frequency, start date; walkthrough booked the same day.

Your trade?

If your customers call and you can't always pick up, we can tune it for you.

Between cheap and enterprise

Built for trades.

Cheap text-back toolsNeon HarborEnterprise platforms
Price$29–99/mo$199–599/mo$500–1,500/mo
AI qualification
Bilingual (EN + ES auto-detect)Rarely
Emergency routing to your cellSometimes
Two-way conversational booking
Setup timeHoursUnder 2 weeks4–8 weeks
Built for service trades
Get my free audit

We'll show you exactly how much business is going to whoever picks up first.